Front Office Management In Hotel (Pb 2018)

Front Office Management in Hotel (Paperback, 2018)

This book is a comprehensive guide to front office management, particularly tailored for the hospitality industry. It covers essential topics and practices relevant to hotel front desk operations, providing both theoretical insights and practical techniques for effective hotel management.

Key Features:

• Comprehensive Coverage: Discusses core aspects of front office operations, including guest services, reservation systems, check-in/check-out procedures, and customer relationship management.
• Practical Techniques: Provides practical tips and strategies for managing hotel guests and enhancing customer satisfaction.
• Modern Trends: Incorporates the latest trends and technologies in front office management, including digital check-in systems, revenue management, and customer service excellence.
• Case Studies: Includes real-world case studies and examples to demonstrate best practices and common challenges in hotel front office management.
• Career Guidance: Offers career-oriented insights, helping readers understand the skills required to excel in the hospitality industry.

Book Details:

• Edition: 2018
• Format: Paperback
• Pages: 350 (approx.)
• Dimensions: 6 x 9 inches
• Weight: Approximately 0.5 kg